Open Letter to Linden Labs
augusti 2007
ClosedDear Linden Labs,
I have an second life account, I’m Swedish. I know software development software, it my main daily work. I feel like we have been given the blatant hand that you no loneg care about what we the residents think about SL. The feeling that all communication now is one way. , looks total, is there any way that a resident can get feedback? Blog’s like Laetizia. dandellion , Nadine, and almost all answers on all entries on your own blog. Talks about stability problems, now you choose to the new highly debated feature voice chat. I really thought Nadine was paranoid yesterday, in her attack on your defence and glorification on how good voice will be. I was probably wrong. My experiences of how voice chat chat works in English are similar to hers. I really wish i could revide the audio stream already to hear what was said. I have quite good English, both spoken and written, even if I’m dyslectic.
Non-native English speakers who have trouble communicating in text will be able to identify more quickly and integrate more fully into their respective communities through voice.
I have studied several foreign languages, I know Swedish, English, German, French some Spanish, some Japanese. In text chat i can follow all but Japanese, my hiragana, katakana, and kana isn’t there at all yet. In addition i can understand typed italian, dutch, flemish, at least to get the main content most of the time. I can’t in voice, no way i can. Talking swedish ok, it’s easier than typing swedish, but i can only talk to one or two at a time.
When a non-native English speaker encounters a difficulty with the interface or begins interacting with the Linden Scripting Language, asking questions is often a best resource.
I agree, asking questions is the best way to get help, but what does that have to do with voice? Of cource asking questions in a language you know is good, will voice give us more Swedish speaking help staff? And for interacting with lsl please, that’s is typed English, voice help will only add the problem of how do you spell it. I’m a programmer and when having questions about coding I never call colleges, or very seldom does, why, typing is better, text is better i can cut and past it, I can save it!
Listening is likewise an excellent way of integrating for non-native English speakers as many nuances of language are conveyed through tone and practice as opposed to text, which can mask cultural frameworks and in the most general sense, be far more time consuming.
Apparently the person writing this sentence have never been in a foreign country as new or intermediate speaker. The subtle tones are as hard, if not harder to get throw speak only, and the speaks tend to see them as more obvious, I have some big problems with this while working in the UK. I had issues with it in the US, and then I’m quite good at English. I would never understand it in Japanese.
Also don’t tell us that this will not affect the stability. As I work in the the same trade as you I know that putting resources son something, will put them away from something else. The hours put into this development would have been much needed in stabilisation of the client, and servers. The client still crases way to often. You should should have really good statistics on this as. The client forces a log out of the session when you try to relog, and that if often sends crash dumps to you. I see people crashing around me all the time, i hear people avoiding TP’s as that tend to crash afterwards. It’s the client that crashes, not the servers,. this client now got loot of new code, and happily you added a bunch of fixes as well. It would have been much better to have them much earlier.
With this I’m not against a voice feature, but it’s on very low priority for me. All external criticism I have heard is not against lacking voice, it’s mainly that SL is ugly and buggy. Issues not prioritized to fix what I can see. And in an other note, the new communication centre is ugly, hard to understand and probably wasn’t a good idea to add. The old UI was better even if not good.
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